How Do I Place An Order?
Fat Pony Saddles accepts credit cards
Personnal checks .
We need physical address not a P.O. Box
Payment and Shipping
Once the payment has been received we ship insured Via UPS ground / Fed-ex ground Within 36 hours .
You will have a tracking number by email to track your new saddle .
Returns & Refunds
New saddles are sold with a full satisfaction guarantee. These saddles are expensive and we want you to be completely satisfied with your Saddle. However, as you can understand, certain policies and restrictions will apply. When you receive the saddle, Place tape on the bottom of the stirrups and ride the saddle on a dry, clean, horse in a dry arena . If the saddle does not meet your every expectation, you are free to return the saddle (via UPS, insured, only) for a refund less shipping costs. Purchasers seeking a refund are required to provide proof of shipment within 24 hours of receipt. Saddles showing wear, soiled, faded, scratched, treated with silver polish, oil, or any leather cleaning product or conditioner. We will not be accepted for refund.
Custom saddles that reflect current models but are not customized are eligible for refunds. Custom saddles (brands, logos, initials, unique sizes, finishes or styles) will not be eligible for refunds; please make all inquiries as to refund eligibility before purchasing.